I want to start a digital transformation project for my business, where should I start?

What is Digital Transformation?

A TV executive friend of mine once broke down all home makeover reality shows in one simple line, "the house looks outdated, someone comes along and fixes it, and now the house looks amazing". Think of digital transformation as giving your business a home makeover. It's about using technology to improve how you work, serve customers, and grow.

Broadly speaking, Digital Transformation is about taking a current piece of a business process and inserting technology to improve that part of the business function. Some examples of digital transformations:

• Going from analog to VoIP phones
• Moving file servers to the cloud
• Going paperless
• Automation of business processes
• Moving applications to the cloud

Why is it important?

• Stay competitive: Digital transformation can help you keep up with the competition.
• Improve efficiency: Technology can streamline your processes and save you time.
• Enhance customer experience: Offer better products and services through digital channels.
• Boost revenue: Digital transformation can lead to increased sales and profits.

Sounds great..right?... but where to start?

• Assess your current state: Take a look at your business operations and applications. Identify areas where technology could improve things or where investing in new technology or vendors could help.
• Set goals: Decide what you want to achieve through digital transformation. Most importantly, identify your desired result.
• Create a plan: Outline the steps you'll need to take to reach your goals. An IT project manager might be a good consultant to bring into this step.
• Choose your technology: Select the tools and software that will help you achieve your objectives.
• Implement your plan: Start making changes and monitor progress.

Tips for Success

• Start small: Don't try to do everything at once. Start with a few manageable projects.
• Involve your team: Get everyone on board with your digital transformation plans.
• Invest in training: Make sure your employees have the skills they need to use new technology.
• Be patient: Digital transformation takes time. Don't get discouraged if you don't see results immediately.

Digital transformation is a journey, not a destination. By following these steps and staying focused on your goals, you can successfully transform your business and achieve long-term success.